Frequently Asked Questions

Q: What is the default currency of the socks? And how do I change it to other currencies? 

A: All our socks are priced and displayed only in Philippine Pesos.

Q: How much is the shipping cost? Do they ship to my country?

A: You may find the shipping cost at our shipping fee page, if you cannot find your country in the shipping section, please do not hesitate to contact us at comfysocksph@gmail.com.

Q: How long is the holding period for orders that will be paid via bank deposit?

A: Items that were not paid within 2 business days of the order date will be automatically cancelled and released.

Q: Is there a tracking code for orders delivery?

A: Tracking code will be provided upon shipment.


Q: I found one of the socks is defective, can I ask for a refund or a new pair?

A: Of course we can refund the defective goods or we can arrange a new pair delivered to you once we received the defective pair.